Last Updated: 04.02.2026 — CLOUDYV

This Privacy Policy describes how CLOUDYV, a small, independently owned business selling handmade goods, collects, uses, and protects your information when you visit or make a purchase from our Squarespace website. By using this site, you agree to this policy. We may collect personal information such as your name, email address, billing and shipping address, payment details (processed securely through third-party providers), order history, and any information you provide when contacting us; we may also automatically collect limited technical data such as your IP address, browser type, and device information for site functionality and analytics through Squarespace. Your information is used to process and fulfill orders, communicate with you, provide customer support, improve our website and services, and comply with legal obligations; we do not sell your personal information. We only share your information with trusted third parties as necessary to operate our business, including payment processors, shipping carriers, and Squarespace hosting and analytics services, and they only receive the information required to perform their functions. We retain your information only as long as necessary to complete transactions, maintain records, and comply with legal obligations. Depending on your location, you may have rights to access, correct, or request deletion of your personal data by contacting us at clloudyv@gmail.com. Our website may use cookies or similar technologies via Squarespace to enable functionality and understand site usage, and you may adjust your browser settings to disable cookies if preferred. We take reasonable precautions to protect your information, though no method of transmission over the internet is completely secure. All artwork, designs, product images, and content on this site—including but not limited to our handmade goods—are the exclusive intellectual property of CLOUDYV and may not be copied, reproduced, distributed, modified, or used without explicit written permission; this includes any use for commercial purposes, resale, or uploading, scraping, or using our content for training artificial intelligence (AI) or machine learning systems, which is strictly prohibited. Unauthorized use of our content may result in legal action. Our website may include links to third-party sites, and we are not responsible for their privacy practices. We may update this policy from time to time, and any changes will be posted on this page with an updated date. If you have any questions about this Privacy Policy, please contact CLOUDYV at clloudyv@gmail.com.

Last Updated: 04.02.2026 — CLOUDYV

These Terms of Service (“Terms”) govern your use of the website operated by CLOUDYV, a small, independently owned business offering handmade goods through a Squarespace website. By accessing this site or purchasing from us, you agree to be bound by these Terms. You must be at least 18 years old or have permission from a legal guardian to use this site. We make every effort to display our products accurately, but due to the handmade nature of our items, slight variations in color, size, stitching, and design may occur and are not considered defects. All prices are listed in [USD] and are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability. Orders may be refused, canceled, or limited at our discretion, including in cases of suspected fraud or unauthorized activity. Payment information is processed securely through third-party providers integrated with Squarespace, and we do not store full payment details. Shipping times are estimates and may vary; CLOUDYV is not responsible for delays caused by carriers or customs. All sales are final, and any return or exchange requests must be made by contacting us at clloudyv@gmail.com; items must be unused and in original condition unless they arrive damaged or defective. Customers are responsible for providing accurate shipping information, and we are not liable for orders shipped to incorrect addresses provided at checkout. All content on this site—including product designs, images, logos, text, and overall branding—is the exclusive intellectual property of CLOUDYV and may not be copied, reproduced, modified, distributed, or used without prior written permission; this includes any use for resale, commercial purposes, or uploading, scraping, or using our content for training artificial intelligence (AI) or machine learning systems, which is strictly prohibited. You agree not to misuse this website, including attempting to interfere with its functionality, security, or access. To the fullest extent permitted by law, CLOUDYV shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased. These Terms are governed by the laws of Wisconsin/United States, without regard to conflict of law principles. We reserve the right to update or modify these Terms at any time, and continued use of the site constitutes acceptance of those changes. If you have any questions about these Terms, please contact CLOUDYV at clloudyv@gmail.com.

Last Updated: 04.02.2026 — CLOUDYV

At CLOUDYV, each item is handmade with care. Due to the custom and handcrafted nature of our products, all sales are final, and we do not accept returns, exchanges, or cancellations once an order has been placed. Please review product descriptions, sizing details, and images carefully before completing your purchase. If your item arrives damaged, defective, or incorrect, you must contact us at clloudyv@gmail.com within 30 days of delivery with your order number and clear photos of the issue so we can evaluate and determine an appropriate resolution, which may include a replacement or store credit at our discretion. We are not responsible for damage caused by normal wear and tear, improper care, or misuse of our products. Customers are responsible for providing accurate shipping information at checkout; we are not liable for lost or delayed packages due to incorrect addresses or carrier issues. Slight variations in color, fabric placement, and stitching are part of the handmade process and are not considered defects. By making a purchase from CLOUDYV, you acknowledge and agree to this Return Policy.